In compliance with the General Data Protection Regulations, our Privacy Policy provides information on how and why we collect your personal information, what we do with it, and how we keep your information secure…

We collect and store personal data required to place an order online or by telephone, to join our e-mail newsletter or to request a brochure.

The information that we will collect will include – Your name, billing and delivery address, contact telephone numbers, e-mail address, order and payment details. We do not disclose details of our customers to any third party, unless required to do so for the purpose of fulfilling an order eg. Payment and delivery partners.

We will collect and store information about you to allow us to process and fulfil any order requirements and to provide you with information to keep you up to date on products, services or promotions we run from time to time. You can opt out of this at any time, either by writing or emailing us.

Individuals registering their details or subscribing to our newsletter may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.

SECURITY

We would like you to be confident about ordering online, we use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. Cookies are small files stored within your web browser from our website.  Our website cookies do not collect personal information about you nor do they allow us to access your computer in any way.  All information is collected lawfully and in accordance with law.

We use tracking cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical purposes and no personally identifiable information is stored.

You can choose to accept or decline cookies.  All web browsers automatically accept cookies; you can modify your browser security settings to block cookies although you should be warned that changing cookie settings can adversely affect the performance of our website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold at any time, simply email your request to: rachel@echocandles.co.uk

CHANGES TO THIS PRIVACY POLICY

We will review our privacy policy on a regular basis to make sure your personal information is always kept secure.

COPYRIGHT ©

The contents of this site and other publications from Echo Candles are owned or licensed to Echo Candles or are used with permission by the owner. Reproduction strictly by permission only.

Updated: 22nd May 2018